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O WhatsAppIt may have a bug that causes it to crash and display a message saying, “WhatsApp keeps crashing.” There are a few things you can try to fix this.
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It freezes repeatedly within a matter of minutes, making it difficult to use the device. The problem may be widespread, primarily affecting Samsung, Motorola, and Xiaomi devices, among other models.
Restart or clear the cache:
One solution you can try is to simply restart your phone to fix the problem. If that doesn't work, you can clear the WhatsApp cache:
- Go to Settings > Apps & notifications > See all apps;
- Then look for the app from WhatsApp > Storage > Clear Cache.
Install the trial version of WhatsApp:
Another option is to install the beta version of WhatsApp, which may not have this issue. Do the following:
- At this link here on your cell phone or computer and click Participate in the tests (Become a tester);
- Next, open the Google Play Store and tap your profile icon in the upper-right corner;
- Then in Manage Apps and Devices > Available Updates;
- Find WhatsApp in the list and tap Update.
Another option is to search for WhatsApp in the Play Store's search bar; if an update is available, it will prompt you to update it.
Install a new or previous version:
If the problem occurred without you having updated the app and the problem arose afterward, you can update it through the app store.
- Just go to the Play Store and search for WhatsApp. There, you'll see the option to update, so you can install a newer version that fixes the error.
Finally, if this problem arose after an update, download the previous version. This step is more complicated for those who aren't very familiar with the subject.
- First, check the settings to see which version of WhatsApp is installed on Settings > Apps and Notifications > See all apps > Advanced and in the last option, further down, is the version number;
- After that, between at this link here On your phone, look for your version, but don't download it—download the previous version instead, the one with an earlier date;
- After downloading, back up your chats, then uninstall WhatsApp and install the version you downloaded. You may be asked for permission to install from unknown sources; accept it;
- If the installation was successful, open WhatsApp again, enter your phone number to log in to your account, restore your chat backup, and check to see if the problem has been resolved.
WhatsApp beta version 2.24.4.14 or 2.24.4.15 with an error (RESOLVED)
If you're using one of the beta versions 2.24.4.13, 2.24.4.14 or 2.24.4.15, there's already a new version—the beta 2.24.4.16 which can be updated directly from the Play Store if you're a tester or at this link on APK Mirror. If your issue occurs in a different version, follow the other steps above.
Previously, to fix the error “continually fails,” you had to turn off mobile data/Wi-Fi, open WhatsApp, view messages, and reply, Right after you reply, reconnect to the internet for the message to be sent. The error would not occur if your internet connection were turned off.